SUPERLIVE

Help Center

Practical answers for SuperLive: allowing camera and microphone, skipping matches, what free to start means and how coins work, reporting and blocking, and whether you need an app.

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Allowing camera and microphone

The browser asks for camera and microphone permission the first time you match — tap allow and you are in. If you blocked it earlier, open the browser’s site settings for superlive.cam and switch both back on, then reload. No permission, no video: the choice is always yours, and the privacy policy explains what that access does and does not touch.

Skipping and being skipped

Next is one tap, works mid-call, and carries no penalty — skip as often as you like until the chemistry is right. Being skipped is part of the format, not a judgment; the queue is deep and the next face loads in seconds.

Coins and what free to start means

Your first matches are free — no card and no sign-up wall. Longer sessions may use coins, and every cost is shown and confirmed before anything is charged. The SuperLive Free page lays out exactly where the free part ends and the coins begin.

Reporting someone

The report button sits on every call. Tap it, pick the reason, and the match ends while the session context goes to human moderation. Reports are what keep the queue clean — when in doubt, report, and let the team make the call.

Blocking someone

Block stops a specific person from ever matching with you again. Use it freely: it is silent, instant, and the other side is never notified. Blocking and reporting work well together — block ends your problem, report protects the next person.

Do you need an app or an account?

Neither. SuperLive runs entirely in the browser on phone and desktop, and your first match needs no sign-up. The SuperLive app page explains the browser setup and the optional add-to-home-screen step. Still stuck after all this? Contact us and a human will pick it up.